Voxer is my app of choice for exchanging text and voice messages with my mentorship clients. It’s straightforward to use as it is, but spending 60 seconds to customize your settings can improve your experience dramatically — so here are my best tips.

Most online businesses still overlook (or dismiss!) the needs of their international clients. But there are many inspiring leaders committed to building more inclusive communities, and I love talking to them about practical ways we can take better care of all our clients, no matter where they are in the world. Here are some of my favorite filter-free conversations about global inclusion.